United Utilities provide water and sewage services to around 7 million people in the North West of England. They have invested £3billion over the past 5 years to improve water and waste water infrastructure. Their objective was to modernise and improve the internal office environment within the Thirlmere Building at Lingley Mere. PSA carried out the design of the mechanical and electrical services for this £3million project. We had to work under strict financial control and timescales however, the project was delivered on time and on budget. We understand further to carrying out our post occupancy review that the staff love the new office environment.